Mojave Viper Support Detachment (MVSD) 

***MVSD Intranet SharePoint Troubleshooting***

• close all Internet Browser windows.
• Open a new Internet Browser window.
• Ensure that SSL 2.0, SSL 3.0 and TLS 1.0 icons are all checked under Advanced Internet Options.
• To do this: In your Internet Browser window, select tools, internet options, select the Advanced tab in the popup window, scroll down to the bottom of the settings options and ensure the SSL 2.0, SSL 3.0 and TLS 1.0 boxes are checked.
• Navigate back to the MVSD homepage.
• Click on the MVSD Intranet SharePoint link.
• When prompted, make sure you select your DOD EMAIL CA-## certificate.
• Enter your pin when challenged.

If you still cannot access the site,
follow the directions below to request a MCEITS iPS account

1. Go to http://www.mceits.usmc.mil/
2. Click "Request MCEITS iPS Account" on the right side of the page.
3. Agree to the user terms, fill out only the sections required in red and then click submit.
4. Wait to receive an email from MCEITS titled "MCEITS iPS SharePoint User Account" that will advise you on how to authenticate your CAC for login rights to the site.
5. You should be able to access the site 48 hours after you reply to the MCEITS email with your EDIPI #.
6. Contact mvsdcommo@mvsd.usmc.mil if you are not able to do so.