WEBVTT 00:10.320 --> 00:12.843 - [Speaker] If a resident is not satisfied with any service, 00:12.843 --> 00:15.704 and you've already contacted the maintenance service line, 00:15.704 --> 00:19.871 you may use this three step issue resolution process. 00:20.185 --> 00:21.974 Step one, you'll need to contact the 00:21.974 --> 00:25.807 ^Yuma Housing District offices at 928-344-1240. 00:28.568 --> 00:30.751 ^Step two, if you've already contacted 00:30.751 --> 00:33.731 the maintenance service line and Yuma District offices, 00:33.731 --> 00:37.898 ^contact the Lincoln Regional Management at 760-400-8179. 00:41.532 --> 00:44.998 Step three, if the service issue remains unresolved or 00:44.998 --> 00:47.197 you remain unsatisfied with any service, 00:47.197 --> 00:51.364 ^contact the Military Family Housing Office at 928-269-2826.