R 230053Z APR 18
MARADMIN 230/18
MSGID/GENADMIN/CMC WASHINGTON DC PR//
SUBJ/TRANSITION TO A NEW GOVERNMENT TRAVEL CHARGE CARD (GTCC) PROVIDER//
REF/A/Department of Defense Instruction (DoDI) 5154.31, Volume 4 REF/B/General Services Administration (GSA) SmartPay Program//
REF/C/Marine Corps Order (MCO) 4600.40B//
NAR/Reference A is the DoD GTCC regulation which mandates use of the GTCC/Reference B is the General Services Administration SmartPay Program which authorizes participating financial institutions to provide charge card services for Government Agencies/Reference C is the MCO which directs the implementation and day-to-day management of the GTCC program//
POC/David Fuqua/DC, P&R-RFF/TEL: COMM (703) 432-9813/ EMAIL: david.fuqua@usmc.mil/MSgt Scott Cochran/DC, P&R-RFF/TEL: COMM (703) 432-9061/Email scott.a.cochran@usmc.mil.//
1.  Purpose.  Provide information regarding the upcoming transition to a new GTCC provider scheduled for 30 November 2018.
2.  Background.  This message is the first in a series of communications which provide information and necessary actions in preparation for the upcoming transition from the GSA SmartPay2 (SP2) contract which ends on 29 November 2018.  GTCCs issued under the new SmartPay3 (SP3) contract will be effective for use on 30 November 2018.  The Marine Corps has approximately 160,000 Individually Billed Accounts (IBAs) and more than 240 Centrally Billed Accounts (CBAs) which will be reconciled, closed, and reissued.  These new accounts will be activated for use beginning on 30 November 2018.  There are several actions that must be taken by commanders, Component Program Managers (CPMs), Agency Program Coordinators (APCs)and cardholders in preparation for the change.  Below are valuable resources that should be used by commanders, APCs, and cardholders to stay up-to-date on the transition.
a.  Defense Travel Management Office (DTMO) and your Component Program Manager (CPM)
  http:(slash)(slash)www.defensetravel.dod.mil/site/govtravelcard.cfm
b.  RSS Feed APC Toolkit
  http:(slash)(slash)www.defensetravel.dod.mil/site/rssCat.cfm?id=49
c. DTMO Dispatch
  http:(slah)(slash)www.defensetravel.dod.mil/site/dispatch.cfm
3.  Actions.
a.  Commanders.
  (1) A sustained effort toward maintaining accurate account information is critical to this effort.  Ensure APC appointments are up-to-date and APCs are monitoring cardholders to ensure card account information is accurate.
  (2) Request periodic updates from unit APCs on transition progress.
b.  APCs.  Up-to-date hierarchy and account information is critical to this transition as this data will be transmitted to the new card provider and used to establish new hierarchies and reissue accounts.
  (1) Maintain and update CPM/APC profiles in the SP2 cardholder Electronic Access System (EAS)
  (2) Name, work email address, phone, hierarchy level
  (3) Add newly appointed CPM/APCs and remove departed ones
  (4) Maintain and update hierarchies (IBA and CBA)
  (5) Utilize Aging Analysis Reports to review the ratio of cardholder accounts to hierarchy level
  (6) Roll-up/consolidate lower level hierarchies with few cardholders to the next higher level hierarchy if possible
  (7) Review hierarchy level names and update for organization name changes
  (8) Close out hierarchies no longer needed
  (9) Do not transition revoked CPMs/APCs or closed hierarchies to SP3
  (10) Keep up-to-date on transition activities
  (11) Keep travelers, cardholders and management (top-to-bottom) informed of transition timelines/actions
  (12) Maintain and update cardholder and account listings
  (13) Remind cardholders that it is their responsibility to keep their profile information up-to-date
  (14) Remind cardholders to register for CitiManager access in order to keep their information up-to-date
  (15) APCs review EAS Returned Mail Reports and contact cardholders to update mailing addresses
  (16) APCs review personnel rosters and separations reports to close, deactivate, or transfer accounts
  (17) All IBAs will be reconciled to zero, closed, and new account numbers issued under SP3
  (18) Do not transition closed accounts to SP3
  (19) Reconcile, certify, and pay CBAs promptly
  (20) Aggressively address delinquent accounts
  (21) Zero out and close CBAs no longer needed
  (22) Coordinate with Organizational and Lead Defense Travel Administrators (ODTA/LDTAs) to validate Citi account information with GTCC information in the Defense Travel System
4.  Additional information such as new card vendor, card delivery schedule, metric tracking, etc. will be broadcast in future MARADMINs.
5.  Release authorized by Lieutenant General Gary. L. Thomas, Deputy Commandant for Programs and Resources.//