R 061816Z AUG 19
MSGID/GENADMIN/CMC WASHINGTON DC PR RFF//
SUBJ/UPDATES TO THE GOVERNMENT TRAVEL CHARGE CARD PROGRAM (GTCCP)//
REF/A/DEPARTMENT OF DEFENSE INSTRUCTION (DODI) 5154.31, VOLUME 4//
REF/B/ MARINE CORPS ORDER (MCO) 4600.40B//
NARR/REF (A) IS THE DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) REGULATION WHICH MANDATES USE OF THE GTCC AND DETAILS DAY-TO-DAY MANAGEMENT OF THE PROGRAM. REF (B) IS THE MCO WHICH DIRECTS THE IMPLEMENTATION AND DAY-TO-DAY MANAGEMENT OF THE MARINE CORPS GTCC PROGRAM//
POC1/DAVID FUQUA/DC, P&R-RFF/TEL: COMM (703) 432-9813/ EMAIL:
DAVID.FUQUA@USMC.MIL//POC2 MSGT JOSEPH MORSE/DC, P&R-RFF/TEL: COMM (703) 432-9061/EMAIL JOSEPH.MORSE@USMC.MIL.//
GENTEXT/REMARKS/1. Purpose. Provide commanders and GTCC Agency Program Coordinators (APCs) information and actions to be taken regarding the 1 Jun 19 update to ref (a) which allows all GTCC accounts to remain in an active status, to include restricted card accounts.
2. Background. Ref (a) was updated on 1 Jun 19 to allow all GTCC accounts to remain in an active status, to include restricted card accounts, when not in a travel status. With this policy change, GTCC APCs will only be required to deactivate the accounts of cardholders with repeated instances of delinquency and/or misuse, regardless of the type of account. APCs should utilize Visa IntelliLink to assist with identifying and determining the disposition of potential instances of travel card misuse. This change was implemented to help reduce the high number of transaction declines across DOD due to cards not being activated prior to ticket purchase attempts by the Travel Management Company (TMC). The Marine Corps alone averages more than 5,000 declines a month due to cards not being activated. Deactivation declines require manual intervention by the TMC which results in a higher fee for each ticket purchased. Since these “touch fees” are reimbursed to the traveler, the Marine Corps is spending more than $600K per year in additional TMC fees due to declines. Additionally, Citi issues new cards in an active status, when the traveler acknowledges receipt, the card can be used without manual intervention by the APC.
3. Action. Effective upon release of this MARADMIN, the following actions are required:
3.a. Commanders. Instruct Agency Program Coordinators (APCs) to leave GTCC accounts in an active status once activated for a travel requirement. Deactivation of GTCC accounts will be by exception. Commanders should strongly consider deactivating both standard and restricted accounts when not in an official travel status for cardholders with a history of misuse (to include delinquency).
3.b. APCs. Activate GTCC accounts as travel requirements occur. Upon activation, GTCC accounts will not be deactivated unless the commander directs the deactivation. Newly issued cards are active once receipt is acknowledged by the cardholder, no further action is required by the APC. APCs should immediately report any additional travel card personal use, misuse, abuse or fraud to the Commander or Supervisor.
3.c. Cardholders. Cardholders will adhere to the guidance published in the references regarding misuse and abuse of the GTCC. Military personnel who violate the specific prohibitions contained in paragraph 041005 of ref (a) can be prosecuted under Article 92 of the Uniform Code of Military Justice (UCMJ) for failure to obey a lawful order or regulation, as well as, any other applicable article of the UCMJ based on the nature of the misconduct involved. Civilian personnel who misuse or abuse the travel card may be subject to appropriate administrative or disciplinary action up to, and including, removal from Federal service.
4. The contents of this MARADMIN will be incorporated into reference (b) during the next update.
5. Release authorized by LtGen John M. Jansen, DC P&R.//