R 081714Z MAY 20
MSGID/GENADMIN/CMC WASHINGTON DC MRA MF//
SUBJ/CASUALTY NOTIFICATION PROCEDURES FOR DECEASED DEPARTMENT OF THE NAVY (DON) CIVILIAN EMPLOYEES WHOSE EMERGENCY POINT OF CONTACT (POC) HAS NOT BEEN NOTIFIED//
AMPN/REF A IS MCO 3040.4, CASUALTY ASSISTANCE PROGRAM//
POC/G. L. CASTLE/GS13/MFPC/TEL: 703-784-9512/EMAIL: GERALD.CASTLE@USMC.MIL//
POC/F. W. BURT/GS14/MPC40/TEL: 703-784-9763/EMAIL: FRANCES.BURT@USMC.MIL//
POC/C. CASTLE/NAF5/MRG/TEL: 703-432-0427/EMAIL: CYNTHIA.CASTLE@MCCS.ORG//
GENTEXT/REMARKS/1. Background. Recent incidents at Pearl Harbor and Pensacola have identified possible gaps in how the Marine Corps executes notification to the Emergency Point of Contact (POC) of deceased Department of the Navy (DON) civilian employees. This MARADMIN establishes updated guidance to preclude reoccurrence of a delayed notification and is applicable to casualties in which the POC has not been informed of the death. Guidance concerning contract employees per Ref A remains unchanged:
2. Casualty Reporting Procedures (see Table 3-2 of Ref A for reportable casualties)
(a) The employee’s Commander will notify the Headquarters Marine Corps Casualty Section (MFPC) at 1-800-847-1597 within 1 hour of receiving notification of the death and if known, provide contact information for the decedent’s Emergency Point of Contact (POC) identified in his or her personnel records. MFPC representatives are available 24/7. Commanders will confirm whether the Emergency POC is aware of the employee’s death.
(b) MFPC will notify the Director Civilian Human Resources (DCHR) (GS Employees) or Head, Non-appropriated Fund (NAF) Human Resources (MRG) (NAF Employees) as soon as possible after receiving notification of the death. MFPC will advise the DCHR and MRG if the Commander was unable to provide contact information for the decedent’s Emergency POC. If not provided, DCHR/ MRG will obtain Emergency POC information as soon as possible to assist in the notification process.
(c) In the event DCHR or MRG are notified of the civilian death first, DCHR or MRG will notify MFPC within 2 hours of receiving notification from the command.
(d) The employee’s Commander will generate a Personnel Casualty Report (PCR) per Ref A.
3. Notification to Emergency Point of Contact (POC)
(a) Following coordination with MFPC, the Commander will coordinate with the local Human Resources Office (HRO) to execute notification to the employee’s Emergency POC via a two-person detail. Composition of the detail (e.g., HRO rep and Marine; civilian employee and Chaplain, etc.) is at the commander’s discretion as long as the person(s) notifying the Emergency POC have been trained per guidance contained in Ref A. The uniform for Marines is Service Alphas; civilians will wear appropriate business attire. All civilian employees who may be tasked to conduct notifications are authorized to attend Casualty Assistance Calls Officer (CACO) Training or may complete the web-based course located at https:(slash)(slash)www.manpower.usmc.mil/webcenter/portal/MF_MPS_CA/CasualtyAssistanceCallsOfficerCACO prior to executing notification duties.
(b) As necessary, MFPC will task the nearest Marine Corps Installation Commander or unit to complete notification to the employee’s Emergency POC.
(c) The Installation Commander/Marine Corps unit is responsible for completing notification to the Emergency POC.
(d) The goal is to complete notification within 8 hours of receipt of initial casualty information. Hours of notification are 0500 – 2400.
(e) Upon completion of notification, representatives from the two-person detail effecting notification will contact MFPC to provide verification of notification and the confirmed contact information for the Emergency POC.
(f) In turn, MFPC will contact DCHR/MRG, as appropriate to provide notification details and initiate contact by the designated command representative for processing of death benefits and entitlements.
4. Assistance to Family Members
(a) The employee’s Commander shall designate a command representative to assist the Emergency POC within 24 hours of initial notification. The command representative shall coordinate all actions through the servicing HRO.
(b) The command representative will contact MFPC to discuss any applicable mortuary affairs benefits and assist the Emergency POC with making arrangements for disposition of the remains.
5. For serious illnesses or injuries, the employee’s Commander shall ensure notification is made to the Emergency POC. Notification will be made by telephone. If telephonic notification is not possible, initial notification will be in person per the above instructions.
6. Appropriate modifications to Figure 4-1 of Ref A will be completed in the next revision of MCO 3040.4
7. As required by Ref A, Commanders will ensure civilian employees deploying with their unit to a theater of combat operations complete a Record of Emergency Data (RED) to facilitate the notification process. In addition, all civilian employees are encouraged to maintain an updated Emergency POC in the respective human resources management database.
8. Direct all questions and feedback to the POC listed above.
9. Release authorized by LtGen Michael A. Rocco, Deputy Commandant, Manpower and Reserve Affairs.//