R 231604Z MAR 12
UNCLASSIFIED//
MARADMIN 160/12
MSGID/GENADMIN/CMC WASHINGTON DC PR//
SUBJ/GTCC ATM WITHDRAWAL FEE INCREASE//
REF/A/DODFMR VOL 9 CHAPTER 3//
AMPN/REF A IS THE DOD GOVERNMENT TRAVEL CHARGE CARD REGULATION//
POC/KENNEY,JOHN/MSGT/HQMC-RFF/TEL: 703-614-3548(DSN 225)//
GENTEXT/REMARKS/1. THE PURPOSE OF THIS MESSAGE IS TO INFORM GOVERNMENT TRAVEL CHARGE CARD (GTCC) HOLDERS THAT FEES ASSOCIATED WITH THE GTCC FOR WITHDRAWING CASH FROM AN AUTOMATIC TELLER MACHINE (ATM) WILL INCREASE FROM THE CURRENT RATE OF 2 PERCENT OF THE TOTAL ATM TRANSACTION TO 2.2 PERCENT FOLLOWING THE JUNE 6, 2012 BILLING CYCLE.  THE TOTAL ATM TRANSACTION IS THE SUM OF THE CASH WITHDRAWN AND ANY ATM TERMINAL CHARGES INCURRED.  CITI WILL BE COMMUNICATING THIS CHANGE TO CARD HOLDERS IN THE MAY BILLING STATEMENT.
2.  CARD HOLDERS MUST VERIFY THE AMOUNT CHARGED FOR CASH WITHDRAWAL FEES TO ENSURE THE CORRECT AMOUNT IS CLAIMED FOR REIMBURSEMENT. CARD HOLDERS ARE ABLE TO VIEW THE EXACT AMOUNT CHARGED THROUGH THEIR CITIDIRECT ACCOUNT AS SOON AS THE TRANSACTION PROCESSES OR BY REVIEWING THE MONTHLY BILLING STATEMENT AFTER THE BILLING CYCLE OCCURS. CARDHOLDERS CAN CREATE A CITIDIRECT ACCOUNT AT HTTPS: SLASH SLASH HOME.CARDS.CITIDIRECT.COM/COMMERCIALCARD/CARDS.HTML THEN FOLLOW THE SELF-REGISTRATION FOR CARDHOLDERS LINK.
3.  CARD HOLDERS ARE REMINDED, PER REF A, THAT THEY SHOULD ONLY USE THE GTCC AT ATMS TO OBTAIN CASH NEEDED TO PAY FOR "OUT-OF-POCKET" TRAVEL-RELATED EXPENSES. VALID "OUT-OF-POCKET" TRAVEL-RELATED EXPENSES ARE THOSE THAT CANNOT BE CHARGED DIRECTLY ON THE GTCC.
4.  FOR ADDITIONAL INFORMATION LOGON TO CITIDIRECT OR REVIEW YOUR MONTHLY STATEMENT.  YOU CAN ALSO CONTACT YOUR LOCAL GTCC AGENCY PROGRAM COORDINATOR (APC).
5.  REQUEST WIDEST DISSEMINATION OF THIS INFORMATION.
6.  RELEASE AUTHORIZED BY SES C. E. SPANGLER, ASSISTANT DEPUTY COMMANDANT, PROGRAMS AND RESOURCES (RESOURCES).//