STANDARDS FOR RESPONDING TO VICTIMS OF DOMESTIC VIOLENCE AND OR SEXUAL ASSAULT
Date Signed: 9/7/2011 | MARADMINS Number: 509/11
MARADMINS : 509/11

R 071707Z SEP 11
UNCLASSIFIED//
MARADMIN 509/11
MSGID/GENADMIN,USMTF,2007/CMC WASHINGTON DC MRA MF//
SUBJ/STANDARDS FOR RESPONDING TO VICTIMS OF DOMESTIC VIOLENCE AND OR SEXUAL ASSAULT//
REF/A/MSGID:DODI 6495.02/-/-//
REF/B/MSGID:MCO P1700.24B/-/YMD:20111227//
REF/C/MSGID:DODI 6400.06 /-/-//
NARR/REF A IS DOD INSTRUCTION 6495.02, SEXUAL ASSAULT PREVENTION AND RESPONSE PROGRAM PROCEDURES/REF B IS THE MARINE CORPS PERSONAL SERVICES MANUAL/REF C IS THE DOD INSTRUCTION ON DOMESTIC ABUSE INVOLVING DOD AND MILITARY AND CERTAIN AFFILIATED PERSONNEL POLICY//
POC/ARLETHIA ROYSTER/CIV/UNIT:MFC-2/-/TEL:703-432-9106//
POC/MELISSA COHEN/CIV/UNIT:MFC-4/-/TEL:703-432-9357 //
GENTEXT/REMARKS/1.  PER REFERENCE A, MILITARY SERVICES ARE TO PROVIDE 24-HOUR, 7-DAYS PER WEEK (24/7) RESPONSE CAPABILITIES FOR VICTIMS OF SEXUAL ASSAULT.  PER REFERENCE B, THE MARINE CORPS ESTABLISHED THE VICTIM ADVOCACY PROGRAM TO SUPPORT ITS COMMITMENT TO ASSIST VICTIMS OF DOMESTIC VIOLENCE AND SEXUAL ASSAULT, INCLUDING A REQUIREMENT FOR 24/7 VICTIM ADVOCATE SERVICES.  THIS MARADMIN PUBLISHES AMPLIFYING GUIDANCE ON THE MARINE CORPS STANDARDS FOR 1)THE IMPLEMENTATION OF 24/7 HELPLINES AS PART OF ITS AGGRESSIVE CAMPAIGN TO SUPPORT VICTIMS OF SEXUAL ASSAULT AND/OR DOMESTIC VIOLENCE WITH ACCESS TO APPROPRIATE CARE AND CRITICAL INFORMATION AND 2)PROVIDES GUIDANCE ON PROTOCOLS FOR COORDINATED OVERSIGHT BETWEEN FAMILY ADVOCACY AND SEXUAL ASSAULT PROGRAMS ON VICTIM ADVOCACY SERVICES.
2.  HELPLINE TELEPHONE NUMBERS WITH 24/7 SUPPORT FOR VICTIMS OF SEXUAL ASSAULT AND DOMESTIC VIOLENCE HAVE BEEN IMPLEMENTED AT ALL MAJOR INSTALLATIONS. THESE NUMBERS MAY BE SHARED RESOURCES DEDICATED TO THE SUPPORT OF VICTIMS OF SEXUAL ASSAULT AND/OR DOMESTIC VIOLENCE.
3.  THE 24/7 HELPLINE NUMBERS SHOULD BE PROMINENTLY DISPLAYED ON INSTALLATION WEBSITES FOR SEXUAL ASSAULT PREVENTION AND RESPONSE (SAPR) PROGRAMS AND FAMILY ADVOCACY PROGRAM (FAP). ADDITIONALLY, 24/7 HELPLINE TELEPHONE NUMBERS ARE RECOMMENDED TO BE INCORPORATED INTO PUBLIC SERVICE ANNOUNCEMENTS, DISPLAYS, AND MARKETING MEDIUMS TO ENSURE WIDEST DISSEMINATION AND AVAILABILITY.
4.  THE 24/7 HELPLINES ARE AUTHORIZED TO RING ONLY TO OFFICIAL PHONE NUMBERS AND NOT TO PERSONAL CELL PHONES.
5.  VICTIM ADVOCATES ARE RECOMMENDED TO RESPOND IMMEDIATELY TO CALLS RECEIVED INVOLVING INCIDENTS OF DOMESTIC VIOLENCE AND SEXUAL ASSAULT. IN THE EVENT THAT A CALL CANNOT BE ANSWERED IMMEDIATELY, THE CALL BACK RESPONSE TIME IS RECOMMENDED TO BE WITHIN 15 MINUTES. VICTIM ADVOCATES SHOULD REFER ANY SEXUAL ASSAULT CALLS RECEIVED FROM INDIVIDUALS OTHER THAN VICTIMS TO THE SAPR PROGRAM MANAGER.
6.  FAP VICTIM ADVOCATES ARE AUTHORIZED TO PROVIDE ON-CALL ASSISTANCE TO VICTIMS OF BOTH DOMESTIC VIOLENCE AND SEXUAL ASSAULT. THE FOLLOWING TRAINED PERSONNEL ARE AUTHORIZED TO PROVIDE ON-CALL ASSISTANCE TO ONLY SEXUAL ASSAULT VICTIMS: UNIFORMED VICTIM ADVOCATES, SEXUAL ASSAULT RESPONSE COORDINATORS, AND SAPR PROGRAM MANAGERS/INSTALLATION SARCS.
7.  FAP AND SAPR PROGRAM MANAGERS/INSTALLATION SARCS SHALL PROVIDE COORDINATED OVERSIGHT OF THE 24/7 HELPLINES. FOR SEXUAL ASSAULT CASES, THE INDIVIDUAL MANAGING SHALL ENTER RELEVANT CASE INFORMATION INTO THE SEXUAL ASSAULT INCIDENT REPORTING DATABASE (SAIRD).
8.  THE FOLLOWING GUIDANCE APPLIES ONLY TO FAP VICTIM ADVOCATES:
A.  PER REFERENCE C, FAP VICTIM ADVOCATES ARE REQUIRED TO INFORM THE VICTIM THAT THEIR SERVICES ARE VOLUNTARY.
B.  FAP VICTIM ADVOCATES SHOULD PROVIDE UPDATES TO THE SAPR PROGRAM MANAGER, INSTALLATION SARC AND FAP MANAGER WITHIN 24 HOURS ON ANY INCIDENTS INVOLVING SEXUAL ASSAULT.
C.  WHEN RESPONDING TO CALLS AFTER DUTY HOURS, VICTIM ADVOCATES SHALL PROVIDE IMMEDIATE ON-SITE ASSISTANCE TO THE VICTIM WITHIN TWO HOURS WHEN 1)A VICTIM'S INJURIES REQUIRE MEDICAL ATTENTION OR HOSPITALIZATION DUE TO THE SEVERITY OF THE ABUSE, TO INCLUDE BOTH PHYSICAL AND PSYCHOLOGICAL ABUSE, OR 2)THE VICTIM REQUESTS THE PRESENCE OF THE VICTIM ADVOCATE.  WHEN INITIAL CONTACT IS MADE WITH A VICTIM, EITHER ONSITE OR VIA PHONE, THE VICTIM ADVOCATE SHOULD SCHEDULE A FOLLOW UP APPOINTMENT WITH THE VICTIM THE NEXT BUSINESS DAY TO ESTABLISH A SAFETY PLAN AND PROVIDE OTHER ADVOCACY SERVICES BASED ON THE VICTIM'S NEEDS.
D.  AT THEIR DISCRETION, INSTALLATION FAP MANAGERS ARE RESPONSIBLE FOR THE DEVELOPMENT OF LOCAL POLICIES TO ENSURE THAT FAP VICTIM ADVOCATES ARE APPROPRIATELY COMPENSATED VIA COMPENSATORY TIME/OVERTIME FOR ANY ADDITIONAL HOURS WORKED IN EXCESS OF 40 HOURS PER WEEK BASED ON TRADITIONAL HUMAN RESOURCES PRACTICES.  IT IS RECOMMENDED THAT, WHEN ON CALL, FAP VICTIM ADVOCATES SHOULD ONLY BE COMPENSATED FOR HOURS WORKED IN RESPONSE TO SERVICES REQUIRED FOR A SPECIFIC INCIDENT.
E.  EACH INSTALLATION SHOULD PROVIDE FAP VICTIM ADVOCATES REIMBURSEMENT FOR MILEAGE FOR ANY TRAVEL REQUIRED TO PROVIDE ASSISTANCE TO A VICTIM FOLLOWING STANDARD REIMBURSEMENT PROCEDURES.
9.  POCS: ARLETHIA ROYSTER, VICTIM ADVOCACY PROGRAM MANAGER (MFC-2) AT 703-432-9106 OR EMAIL ARLETHIA.ROYSTER@USMC.MIL. MELISSA COHEN, SAPR PROGRAM MANAGER,(MFC-4) AT 703-432-9357 OR EMAIL MELISSA.COHEN@USMC.MIL;
10.  RELEASE AUTHORIZED BY LIEUTENANT GENERAL R. E. MILSTEAD, JR., DEPUTY COMMANDANT FOR MANPOWER AND RESERVE AFFAIRS.//