MARADMINS : 347/03
R 251600Z JUL 03
FM CMC WASHINGTON DC(uc)
TO AL MARADMIN(uc)
MARADMIN
BT
UNCLASSIFIED
MARADMIN 347/03
MSGID/GENADMIN/CMC WASHINGTON DC/MI//
SUBJ/ PROBLEMS WITH THE 22 JULY 2003 MCTFS UPDATE AND EXTRACT (U E)//
POC/J. W. SENTER/MAJOR/ DSN 278-9043/-/TEL:COM(703)784-9043
/EMAIL:SENTERJW@MANPOWER.USMC.MIL//
RMKS/1. THIS MESSAGE IS SENT TO INFORM COMMANDERS THAT DUE TO A
SYSTEM FAILURE DURING THE 22 JULY UPDATE AND EXTRACT (U&E) PROCESS,
SOME MARINES WILL NOT RECEIVE ALL RECENTLY REPORTED PAY-RELATED
ENTILTLEMENTS IN THEIR 1 AUGUST PAY CHECK. WHILE THE ERROR WILL
NOT AFFECT A MARINE'S BASE PAY, PAY TRANSACTIONS SUCH AS TAX
EXEMPTIONS, BAH, FSA, CSB, START/STOP CONUS COLA, SPOUSE SGLI, AND
FORFEITURES MAY BE AFFECTED.
2. MCTFS CONDUCTS BI-MONTHLY U&ES TO RECONCILE EACH MARINE'S PAY
RECORD AND CALCULATE THE ACCURATE PAYDAY AMOUNT BASED ON DATA
RESIDENT IN MCTFS AT THE TIME OF U&E. DURING THE U&E FOR THE
1 AUGUST 2003 PAYDAY, THE AUTOMATED FILE TRANSFER AND RECONCILIATION
PROCESS SERVER WENT DOWN, EFFECTIVELY STOPPING ANY FURTHER DIARIES
FROM BEING LOADED THROUGH THE AUTOMATED COLLECTION SERVER PROCESS.
APPROXIAMATELY 80% OF THE REQUIRED TRANSACTIONS HAD BEEN COMPLETED
AT THE TIME OF THE MALFUNCTION. THOSE PAY RELATED DIARY ENTRIES
THAT FAILED TO LOAD AS A RESULT OF THE SERVER MALFUNCTION WILL NOT
TAKE EFFECT UNTIL THE 15 AUGUST PAYDAY.
3. AGGRESSIVE EFFORTS ARE ONGOING AT DFAS KANSAS CITY AND WITHIN
M&RA (MI) TO DETERMINE THE CAUSE OF THE SERVER FAILURE, AND TAKE
CORRECTIVE ACTION TO PREVENT A REOCCURENCE OF THIS EVENT.
ADDITIONALLY, THE LOCAL MISSO IS AVAILABLE TO ANSWER QUESTIONS AND
ASSIST COMMANDS AS REQUIRED.//