RESPONSE STANDARDS FOR 24-HOUR, 7-DAY-A-WEEK (24/7)
Date Signed: 8/26/2014 | MARADMINS Number: 428/14
MARADMINS : 428/14
R 270037Z AUG 14
UNCLASSIFIED/
MARADMIN 428/14
MSGID/GENADMIN,USMTF,2007/CMC WASHINGTON DC MRA MF(UC)/F002//
SUBJ/RESPONSE STANDARDS FOR 24-HOUR, 7-DAY-A-WEEK (24/7)//
REF/A/MSGID:DOC/DODI 6495.02/YMD:20130328//
REF/B/MSGID:DOC/CMC WASHINGTON DC MRRS/YMD:20130301//
REF/C/MSGID:DOC/LETTER OF INSTRUCTION/YMD:20140714//
NARR/REF A IS DEPARTMENT OF DEFENSE (DOD) INSTRUCTION 6495.02 SEXUAL ASSAULT PREVENTION AND RESPONSE PROGRAM PROCEDURES. REF B IS MARINE CORPS ORDER 1752.5B SEXUAL ASSAULT PREVENTION AND RESPONSE (SAPR) PROGRAM. REF C IS LETTER OF INSTRUCTION DATED 14 JUL 2014.//
POC/E.WOODHOUSE/CIV/UNIT:MFB/-/TEL:703-432-9044//
GENTEXT/REMARKS/1. PER REFERENCES A AND B, 24/7 STAND-ALONE HELPLINES WERE ESTABLISHED AT ALL MARINE CORPS INSTALLATIONS TO PROVIDE VICTIMS OF SEXUAL ASSAULT IMMEDIATE ACCESS TO APPROPRIATE CARE AND CRITICAL INFORMATION.
2. HQMC SEXUAL ASSAULT PREVENTION AND RESPONSE (SAPR) (MFB) HAS REVISED MARINE CORPS PROCEDURES FOR IMPLEMENTATION OF THE 24/7 HELPLINES. THESE UPDATED PROCEDURES HAVE BEEN DISSEMINATED TO COMMANDING OFFICERS AND SEXUAL ASSAULT RESPONSE COORDINATORS (SARCS) VIA LETTER OF INSTRUCTION (LOI) DATED 14 JUL 2014. THE LOI IS AVAILABLE FOR DOWNLOAD ON THE SEXUAL ASSAULT SHAREPOINT HOME PAGE AT THE FOLLOWING URL: HTTPS:(SLASH)(SLASH)EHQMC.USMC.MIL/SITES/FAMILY/MFB/SITEPAGES/HOME.AS PX.
3. THE LOI DESIGNATES DSTRESS--A DOD TELEPHONE SERVICE STAFFED WITH PROFESSIONALLY TRAINED PERSONNEL--AS THE MANDATORY DEFAULT BACKUP FOR ALL INSTALLATION 24/7 SEXUAL ASSAULT HELPLINES. THIS BACKUP SERVICE WILL ENSURE THAT VICTIMS RECEIVE IMMEDIATE ACCESS TO ADVOCACY SERVICES EVEN IF THE INSTALLATION 24/7 SEXUAL ASSAULT HELPLINE IS NOT ANSWERED. ADDITIONAL 24/7 SEXUAL ASSAULT HELPLINE PROTOCOLS DETAILED IN THE LOI INCLUDE UPDATED CREDENTIALING, WEBSITE, PRINT MATERIALS, IN-PERSON RESPONSE, OVERSIGHT, AND AUDITING REQUIREMENTS.
4. PROTOCOLS OUTLINED IN THIS MARADMIN AND IN THE LOI WILL BE INCORPORATED IN THE NEXT REVISION OF REF B.
5. THIS MARADMIN IS APPLICABLE TO THE MARINE CORPS TOTAL FORCE.
6. RELEASE AUTHORIZED BY BGEN R. A. C. SANBORN, DIRECTOR, MARINE AND FAMILY PROGRAMS DIVISION.//