Grievances presented by Civilian Marines under the AGS will be considered expeditiously, fairly, impartially, and resolved as quickly as possible. The AGS is a dispute resolution process. All employees involved in the dispute resolution process shall be free from restraint, interference, coercion, discrimination, or reprisal. The procedures set forth in this instruction are designed to achieve these objectives.

Alternative Dispute Resolution (ADR) techniques should be used to resolve disputes consistent with the requirements of this instruction. ADR techniques include a broad range of approaches f or dealing with conflict and seeking solutions satisfactory to all parties. These techniques include, but are not limited to, problem solving, facilitation, conciliation, fact-finding, and settlement conferences.